About Us
Moonware is building the future of airside operations. We’re creating an integrated ecosystem of AI software and smart vehicles that connect ground crew, vehicles and aircraft to efficiently service flights. With our advanced technologies, we are transforming aviation ground operations across the passenger, cargo, defense, and advanced air mobility sectors.
Moonware was founded on the belief that multimodal air transportation will become the prime mover of people and goods in the 21st century. To support this shift, airports and the hubs connecting these transport modes must transform to meet the demands of modern air travel. While aircraft technology continues to advance rapidly, the infrastructure and ground operations needed to enable these next-generation aerial ecosystems remain largely outdated. Moonware is closing this gap by creating the ecosystem for automated airfields to support the next era of travel.
Our flagship product, HALO, is the world’s first Ground Traffic Control platform powered by AI. The platform is designed to streamline aircraft turnaround management, seamlessly coordinating ramp crew and ground support equipment to service flights on time. It drives significant operational improvements for teams, resulting in faster turnarounds, reduced block times, fewer delays, increased flight throughput, and maximized asset utilization. The modernization HALO brings to ground operations is what we see as building the bridge to airfield autonomy.
We are a team of builders from top Silicon Valley tech companies, combining our expertise in aerospace and software to drive innovation in an industry often slow to evolve. As we push forward, the Moonware ecosystem will continue to expand, unlocking new possibilities and shaping the future of travel.
About the Role
Moonware is seeking an experienced engineer to lead our airfield deployments. You will be responsible for deploying and integrating our core products at airports worldwide, ensuring seamless adoption across diverse customer environments. This role blends technical deployment, customer interaction, and engineering problem-solving, making it ideal for someone who thrives in high-impact, hands-on fieldwork.
Your immediate responsibilities will include:
- Own product deployments at customer airfields, leading on-site integration and technical implementation.
- Configure and tailor our products to integrate into customer operational workflows, capturing the nuances of their business requirements.
- Transfer field knowledge back to engineering to develop new product features, particularly focusing on requirements provided by customers.
- Deploy and manage Moonware’s hardware systems, including but not limited to sensors, IoT devices, and automation infrastructure.
- Troubleshoot and resolve technical issues with customer teams in fast-paced operational environments.
- Develop best practices and documentation to scale deployment efficiency.
- Travel frequently to customer locations (working nights and flexible hours to support live operations).
Requirements:
- 5+ years of experience in an engineering role (hardware/software integration or implementation preferred)
- Hands-on experience with hardware systems, sensors, or IoT in real-world deployments.
- Strong problem-solving skills and the ability to troubleshoot live, mission-critical systems.
- Excellent communication skills and a proven ability to interface with clients and cross-functional teams.
- A self-starter mindset with the ability to lead projects independently in high-pressure environments.
This role might be right for you if:
- You’re excited by aerospace, autonomy, and robotics.
- You thrive on the road, solving real-world problems at airports.
- You enjoy leading technical teams and interfacing directly with customers.
- You seek high-impact, hands-on work at the intersection of aviation and technology.
- You’re eager to shape the future of air travel with an early-stage startup.
Nice to-haves:
- Aerospace experience (e.g., working with airlines, aircraft OEMs, or aviation operations).
- Experience in B2B client-facing roles, particularly in technical deployment or product implementation.
- Background in embedded systems, robotics, or autonomy.
- Experience integrating hardware and AI-driven software solutions in operational environments.