Capture verified service records in real time
HALO captures timestamps and AI-validated images at the point of service, giving every flight a complete operational history.
Where service
records fall short
Manual and paper-based service records delay visibility into turnaround progress, making it harder to verify completed work and respond to issues as they happen.
Service completion is recorded after the fact
Manual and paper-based updates delay visibility into completed work, making it harder to monitor turnaround progress.
Service completion is recorded after the fact
Manual and paper-based updates delay visibility into completed work, making it harder to monitor turnaround progress.
Operational evidence can be difficult to verify
Photos, messages, and service records are often scattered across disconnected systems.
Operational evidence can be difficult to verify
Photos, messages, and service records are often scattered across disconnected systems.
Records require manual reconciliation
Teams spend time consolidating service records for reporting, billing, and operational review.
Records require manual reconciliation
Teams spend time consolidating service records for reporting, billing, and operational review.
How HALO captures services in real-time
HALO keeps every stakeholder aligned on the true progress of the turnaround, with a real-time timeline of what's happening and when, validated by AI.
Guided point-of-service capture
Guide agents through each service with clear task requirements and structured workflows, capturing operational evidence directly from the ramp.
Guided point-of-service capture
Guide agents through each service with clear task requirements and structured workflows, capturing operational evidence directly from the ramp.
AI-validated evidence
Automatically validate submitted images with AI to ensure every service update is accurate, complete, and ready for review.
AI-validated evidence
Automatically validate submitted images with AI to ensure every service update is accurate, complete, and ready for review.
Flight-specific records
Automatically organize every verified service update into a complete operational record for each flight.
Flight-specific records
Automatically organize every verified service update into a complete operational record for each flight.
Configurable workflows
Define the information and evidence required for each service to support different operational procedures.
Configurable workflows
Define the information and evidence required for each service to support different operational procedures.
Outcomes
The impact across your operation
Greater operational visibility
Keep every stakeholder aligned on the true progress of the turnaround with verified service updates.
Greater operational visibility
Keep every stakeholder aligned on the true progress of the turnaround with verified service updates.
Proactive issue resolution
Identify missing services or operational delays early so teams can intervene before departure.
Proactive issue resolution
Identify missing services or operational delays early so teams can intervene before departure.
Stronger service verification
Automatically build a complete digital flight file with validated service records, photos, and timestamps for auditing and dispute resolution.
Stronger service verification
Automatically build a complete digital flight file with validated service records, photos, and timestamps for auditing and dispute resolution.
Less administrative work
Automatically convert completed services into billable records, reducing manual reconciliation and accelerating invoice generation.
Less administrative work
Automatically convert completed services into billable records, reducing manual reconciliation and accelerating invoice generation.
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
"Our collaboration with Moonware has been exceptional. Their team pairs a profound understanding of airfield operations with an impressive pace of execution, consistently turning our operational requirements into practical, high-performing solutions."
Yudai Kada
Senior Director of Innovation & Emerging Technology, Ground Handling, Japan Airlines
"Our partnership with Moonware reflects a shared vision for the future of aviation. After the deployment at LAX, we’re excited to bring HALO’s capabilities to NLU, enabling our teams to provide exceptional service and operational performance."
Luis Ramos
Former CEO, PrimeFlight Mexico
"With Moonware’s advanced technology, we’re ready to boost efficiency, reduce turnaround times, and elevate the overall passenger experience. This partnership reflects our dedication to embracing cutting-edge technology, core to our DNA."
Thomas Cannell
Program Director for Airport Automation at IAG Airports
Case studies
APAC Flagship Airline
APAC Flagship Airline
APAC Flagship Airline
Identified capacity for 5.5% more daily flights without additional headcount.
North American Ground Handler
North American Ground Handler
North American Ground Handler
Improved on-time performance by 5% and reduced manual coordination by 30%.
Build a complete record of every service
See how HALO can improve service visibility, accountability, and reporting across your operation.
Build a complete record of every service
See how HALO can improve service visibility, accountability, and reporting across your operation.
Build a complete record of every service
See how HALO can improve service visibility, accountability, and reporting across your operation.